Support Center

How can we help?

Get help with Jabberdoll and other Sikorbit apps. Find answers below or contact our team directly.

Contact support

Email our support team

We aim to reply within 2 business days (Monday to Friday).

To help us respond faster, include the app name, your device and OS version, and a short description of the issue. Screenshots help.

Jabberdoll support

Sign-in problems, bugs, subscriptions, purchases and feature questions for Jabberdoll on iPhone and the web. About Jabberdoll.

Billing & refunds

Questions about passes and one-time packs. Purchases made in the iPhone app are billed and refunded by Apple; web purchases are covered by Jabberdoll's refund policy.

Help topics

Frequently asked questions

How do I manage or cancel my subscription?

Subscriptions bought through the App Store are managed by Apple. On your iPhone or iPad, open Settings → tap your name → Subscriptions, choose Jabberdoll, then tap Cancel Subscription. Cancel at least 24 hours before the renewal date to avoid being charged for the next period. On Android, open the Google Play Store → Payments & subscriptions → Subscriptions.

How do I restore my purchases?

In the Jabberdoll iPhone app, open the Subscribe screen and tap Restore Purchases. Make sure you're signed in with the same Apple Account you used to buy.

How do I request a refund?

Purchases made through the App Store are processed by Apple, and Apple handles refunds. Go to reportaproblem.apple.com, sign in, and select the purchase. For purchases made on jabberdoll.app, see Jabberdoll's refund policy or email us. For Google Play purchases, use Google Play's refund process. For products bought directly from Sikorbit, email support@sikorbit.com.

How do I delete my account and data?

In Jabberdoll, scroll to the Account section at the bottom of the Home screen and tap Delete account, then Delete forever. You can also email support@sikorbit.com with the subject "Account deletion request." Full details are on our account deletion page.

How do I report a bug or suggest a feature?

Email support@sikorbit.com with the app name, your device model, OS version, and steps to reproduce the problem. Feature ideas are always welcome too.

Developer information

About the developer

Sikorbit

Developer of Jabberdoll. Drone and robotics work is in development, with no hardware for sale yet.

Website: sikorbit.com
Support: support@sikorbit.com